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Business Type:
Medical Testing Firm

Business Size:
Small

Location:
Shelton, CT
Gregory & Howe
Business Issue
George & Howe's company was bursting at the seams, with cramped quarters at his headquarters in Shelton. On the verge of signing a lease for additional office space that would have added significantly to overhead and reduced profitability, Howe contacted the professionals atTelecommute Connecticut to explore the feasibility of telecommuting for his business.

Telecommuting Solution
After contactingTelecommute Connecticut, a no-cost analysis of Howe's organization determined that some of the firm's financial and data entry staff were ideal candidates for telecommuting.Telecommute Connecticut consultants provided assistance to work with Howe to develop a telecommuting policy that met his business' needs, including establishing policy guidelines, criteria and training recommendations and conducting a needs analysis prior to implementation. A pilot program was launched, with full implementation following soon thereafter.

Key Telecommuting Challenge
While analysis revealed that several categories of Gregory & Howe’s staff were well-suited to telecommuting, the needs assessment revealed that improvement in technology and telephony was needed to fully implement the telecommuting program. The program launched after the improvements were made.

Telecommuting Results
  • Increased Company Revenues: The telecommuting program improved the company’s use of existing office space, eliminating the need for additional, costly office space and new workstations.
  • Thousands of dollars saved in overhead translated to increased company profits.
  • Increased Productivity = No Payroll Increase: Telecommuters’ productivity increased as they were able to work during time previously spent commuting to and from the office. As a result, Gregory & Howe was able to postpone pending payroll additions that would have diminished company revenues.
  • Increased Net Pay For Employees: Telecommuting allowed employees to reduce their expenses associated with working, such as commutation—leaving them with more money from their paychecks for other expenses.
"The people atTelecommute Connecticut are the best. You couldn't ask for more... extremely sensitive to concerns of people in the company. The entire process could not have been handled more professionally."
    - Gregory Howe, Chief Operating Officer, Gregory & Howe, Shelton, CT





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