Sikorsky Aircraft and
Connecticut Medical Claims Management, Inc. couldn't be more different. One
employs thousands of people at multiple sites statewide. The other has 13
employees and one office in Guilford. Both prove any size company can implement
telecommuting and benefit greatly.
Sikorsky Aircraft has had
telecommuting programs since 1991 -- with good reason. According to former Human
Resources Manager Marcia Ellis, of Sikorsky Aircraft, "Sikorsky competes
everywhere for talent. To be an employer of choice today, a company has to have
a telecommuting option. It's no longer a nice-to-have benefit. It's a
Connecticut Medical Claims Management faces a similar
challenge. The company processes medical claims for area doctors so they can get
paid. The job requires knowledge of medical billing procedures. Among the best
qualified are women who once worked for physicians but now don't because those
physicians outsource to companies like Connecticut Medical Claims. Company
president, Mathilde McCoy, says telecommuting attracts highly qualified women
who can't work full-time because of family responsibilities. "By tapping this
market and offering telecommuting," says Ms. McCoy," I open myself to a to a
much broader market of well qualified folks."
McCoy says that regardless of company
size, telecommuting works if you have the right people and procedures in place.
"It takes a certain kind of employee to work from home. They have to be
disciplined. But once you've got the right employer/employee relationship, it
can be very successful."
Marcia Ellis agrees: "Whether you're in a small
company, a medium sized company, it shouldn't matter, as long as that job is
getting done. The first thing an employer should do is ask the employee: how
will you get your job needs met?" The keys to making telecommuting work, says
Ellis, are trust, flexibility and accountability -- not a huge budget or human
If you need assistance, it's available -- free --
from Telecommute Connecticut! Mathilde McCoy has found that assistance
invaluable. "These folks have been very instrumental in finding out what we were
doing and have guided us. It's been very helpful."
If you would like to
share the success you have had at your company with telecommuting, please
contact Telecommute CT! and we'll try to include your story in subsequent issues
of Telework News. To contact us:
Phone: (in Ct.)
e-mail: [email protected]