Key Points
For Setting Up Temporary Telecommute Situations
Bad weather
conditions, injuries and illnesses seem to be times when employees get the chance
to telecommute - not necessarily by choice or true desire to telecommute,
but as the only way to get their work done. Even if you prefer your staffers
not telecommute full-time, it could be an option for a variety of special circumstances
including:
- An employee
with a minor illness, such as a cold, would be better off working at home
- A deadline
is pressing and the employee can be more productive working at home
- Weather, traffic
conditions or personal appointments make it smart for an employee to work
at home for a day or more
Among the steps
employers can take to help ensure work productivity and minimize unplanned disruptions:
- The most important
lesson employers are beginning to learn is the need to plan ahead. Employers
can begin to make preparations that will keep their offices productive, even
when they have to "go virtual" in the face of manmade or natural
disasters.
- With this in
mind, employers should determine what provisions employees need -- and already
have -- at home to prepare them to telecommute.
- Set a good example:
Sick managers should be urged not to show up at the workplace as employees
may otherwise simply view the message to stay home as lip service.
- Set guidelines
and make them visible to employees:
-
What temporary situations are approved for telecommuting;
-
Protocols for accessing company intranets and networks from home;
-
Employee/Supervisor Communication guidelines - stating that it is
the responsibility of the employee to ensure communication back to the
supervisor is done at appropriate intervals (or as designated by the supervisor).
- Employers can
help their workers prepare a workspace at home by providing some basic essentials
-- to create a "telecommuting kit" to keep at home which includes:
- list
of important phone numbers and email addresses, including coworkers' and
clients', if appropriate (make sure they have your number, too)
- overnight
courier envelopes’
- copies
of work on disk (be sure software is compatible); and
- stationary
with company letterhead.
By having
employees telecommute from home during the winter flu and weather season, business
disruptions can be minimized while a certain level of services and productivity
is maintained. Arrangements made ahead of time for telecommuting in
particular situations allows companies to plan their response and manage inevitable
occasions when the normal work condition is interrupted. This makes it possible
for companies to assure continual operations and maintain organizational productivity.